Canadian Healthcare Law (Dunn) Inc., (“CHL”)  ensures that any Personal Information it receives, process, stores or transmits, is done in accordance with this policy. Personal Information is information that allows conclusions to be made about your identity, for example, your name, phone number, address or email address. Statistical data that we may, for example, collect during your visit to our online offering and that cannot be associated with your person is not included in the concept of Personal Information. 

CHL does not pass on any Personal Information to third parties and only makes this data available when it is required to provide professional services. CHL takes the protection of your Personal Information very seriously. Our employees and any third parties commissioned by us are obliged to respect the confidentiality of your data. 

The following privacy policy is intended to provide you with further details of this. You can print this document out or save it using the standard functions of your browser (usually under File / Save).

1.    Name And Address of The Data Controller and of the Privacy Officer

1.1.   Name and address of the data controller

The contact person or the so-called data controller responsible for the collection, processing and use of Personal Information is:

Canadian Healthcare Law (Dunn) Inc.
620 rue du Bourgogne
Rosemere QC J7A 4R7

1.2.  Name and address of the Data Protection and Privacy Officer

Timothy Dunn
514-562-1335
tdunn@canadianhealthcarelaw.com
You can contact our Privacy Officer at any time to exercise your rights or to obtain further information about how CHL treats your Personal Information.

2.   Your Privacy Rights

2.1.  Your Right to Be Informed

You have the right to know how CHL collects your Personal Information, what information is collected, how it is used and shared. When you use our online offering or interact with our website (e.g. by completing and submitting the contact form), your Personal Information will be collected, processed and used. 

Purpose of Data Collection and Legal Basis 

We process Personal Information in order to ensure a smooth connection establishment to our website and ease of use for visitors, to evaluate system security and stability and for other administrative purposes. Moreover, we process data with your explicit consent in accordance with applicable privacy law as well as to meet our contractual obligations to you or to perform pre-contractual measures in response to your.

We do not collect any Personal Information when you simply use our online offering for informational purposes, with the exception of data that your browser passes on in order to allow you to visit our website.

Automated data processing (log files etc.)

Our site can be visited without actively providing personal information about the user. However, we automatically save access data (server log files) such as:  the name of the Internet service provider, the operating system used, the website from which the user visits us, the date and duration of the visit or the name of the requested file, as well as for security reasons, e.g. to detect attacks on our website, the IP address of the device used for a period of 7 days. This data will not be merged with other data sources. We process and use the data for the following purposes: provision of the website, prevention and detection of errors/malfunctions, and misuse of the website.

Data categories: Meta and communication data (e.g. IP address, date and time of access, time, type of HTTP request, website from which access is made (referrer URL), browser used and, if applicable, operating system accessing computer (user agent)

Purpose of processing: Prevention and detection of errors/malfunctions, detection of misuse of the website.

Legal basis: Legitimate interests: Fraud prevention to detect misuse the website.

Disclosure of your Personal Information to affiliates and third parties

CHL will not disclose Personal Information for purposes other than those for which it was collected, except with the express consent of the Site's user or as required by law or by a competent authority.

There are a variety of circumstances in which we may be required to disclose Personal Information to third parties. For example, CHL may disclose Personal Information to third parties hired to perform functions on our behalf or to a public authority or an agent of a public authority if, upon reasonable notice by CHL, it appears that there is an imminent threat to the life or to private property that could be avoided or minimized by the disclosure of that information.

It is also possible that we retain the services of third parties which we consider as service providers to facilitate or outsource one or more aspects of our business and operations relating to the services provided to you. We can send some of your Personal Information directly to these providers. These service providers are subject to a duty of confidentiality towards CHL and to all the legal provisions that prevent them from using your Personal Information for any purpose other than to facilitate or carry out the mandate given by CHL, unless we have your express consent or your permission to use additional information.

Our service providers may only use any such disclosed data to perform their task. They were carefully chosen by us and given instructions in writing to protect your privacy. They are obliged to follow our instructions and are monitored by us at regular intervals. It is forbidden for your Personal Information to be used for any other purpose, and none of the service providers we commission will do so.

In some cases, the service provider may collect information from you directly. If so, we will inform you of the involvement of the service provider, and you will be responsible for any additional information you provide, as well as additional uses for them. In situations where we disclose Personal Information in accordance with this Privacy Policy, we disclose only the information that is required and, if it is reasonable and practical to do so, we sign a confidentiality agreement with third parties to whom we disclose the Personal Information.  If you provide additional information directly to a service provider, its use of your information is governed by that service provider’s own privacy policies.

Because of the rules and regulations in place, we cannot assure you that all of your Personal Information will never be disclosed in a manner that is not described in the present Privacy Policy. For example, and without limiting the generality of the foregoing, it is possible that we may be forced to disclose, in some cases, Personal Information to the government or to third parties. Some third parties may also unlawfully intercept transmissions or private communications, or access thereto; or users can make abusive or malicious misuse of the Personal Information they collect on the Site. Therefore, although we use practices conform to industry standards to protect your privacy, we cannot guarantee you that your Personal Information or your private communications will always remain private, and you should not expect them to remain private.

Data collected by CHL will only be passed on to a third party if this is necessary for the purpose of executing a contract or payment, or you have given your consent to this in advance. Prior to doing so, we will take into account the following:

·         the sensitivity of the information;

·         the purposes for which it will be used;

·         the safeguards that would apply to it, including contractual measures; and

·         the legal framework applicable in the jurisdiction where the information would be disclosed, including the degree of adequacy of the legal framework with Quebec's privacy laws.

Your Personal Information will be disclosed outside of Quebec only if our assessment determines that it would receive an adequate level of protection.

2.2.  Your Right to Access

You may at any time request access to, or information regarding, your Personal Information, about the processing purposes, the categories of Personal Information that are processed, recipients or categories of recipients to whom Personal Information has been disclosed or are to be disclosed, and if possible, the planned duration of retention of Personal Information or, if this is not possible, the criteria used to define this period.

2.3.  Your Right to Rectify & Erasure

You are entitled to request immediate correction to your Personal Information at any time.  Furthermore, you can request the erasure of your Personal Information if the data is no longer required for the purpose for which it was collected, you wish to revoke your consent to processing and there is no other legal basis for its processing, you wish to object to processing, and there are no overriding, justifiable reasons for processing, or you wish to object to the processing of data for direct marketing when Personal Information was processed unlawfully, or when erasure is legally binding for us.

Moreover, you can request a restriction to the processing of your Personal Information if you dispute the accuracy of your Personal Information – namely for as long as it takes us to check the accuracy of data – if processing is unlawful but you reject the erasure and instead wish to restrict the use, if we no longer require your Personal Information for processing but you require data to assert, exercise or defend legal claims, or if you have objected to processing but it has not yet been clarified whether justified reasons on our part outweigh your reasons.

2.4.  Your Right to Object

You are entitled to object at any time to the processing of your Personal Information for reasons arising from your particular situation if processing is necessary for the performance of a task carried out in the public interest or subject to the exercise of official authority vested in us, or if processing is performed in pursuit of our legitimate rights or those of third parties, and your basic rights or basic freedoms requiring the protection of Personal Information do not have priority. In this case, we will not continue to process your Personal Information unless we can provide proof of compelling, legitimate reasons for processing that outweigh your interests, rights and freedoms, or if processing serves the assertion, exercise or defence of legal claims.

The right to object also exists when we use Personal Information for direct marketing; this also applies to profiling when it is associated with direct marketing. Your Personal Information will no longer be used for direct marketing purposes following objection.

2.5.  Your Right to Withdraw Consent

You also have the right to revoke your consent to the processing of your Personal Information at any time without affecting the legitimacy of the processing based on your consent up to the time of revocation.

You can contact our Privacy Officer at any time to make use of this right of revocation.

3.   Storage of Your Personal Information  

Your Personal Information is stored on our computer servers located at our offices listed above.   We will only store your Personal Information for as long and to the extent that it is required for the purpose for which it was collected. Personal Information subject to a legal retention obligation will be deleted when the legal retention period expires. Other Personal Information will be deleted as soon as it is no longer required for its purpose or in order to assert, exercise or defend legal claims. 

4.   Web analysis and Optimization

We use procedures on our website to analyze usage behavior and measure reach. For this purpose, information about visitors' behavior, interests or demographic information is collected in order to determine whether and where our website needs optimization or adjustment (e.g. forms on the website, improved placement of buttons or call-to -action buttons etc.).  In addition, we can measure how website visitors click and scroll. This helps us, among other things, to recognize at what time our website, its functions or content are most frequently used.  The collection of this data is made possible through the use of certain technologies (e.g. cookies). These are stored on the users' devices as part of client-side tracking when they visit our website.

We implement precautions to protect the identities of our website visitors. We do not process any clear data from website visitors for the purposes described.

Website visitors are assigned an ID (identification number) when they visit so that they can be recognized when they visit again. The IDs and associated information are stored in user profiles. In addition, the IP addresses of website visitors are anonymized and the storage time of cookies is reduced. We have also integrated the data for analyzing usage behavior and measuring reach into our CMS. The CMS provider may also receive information about the data collected here.

5.   Severability

Should any provision of this Privacy Policy be contrary to the law, void or unenforceable for any reason whatsoever, that provision shall be deemed severable from the Privacy Policy and shall not affect the validity or enforceability of other provisions.

6.   Applicable Law and Jurisdiction

This Privacy Policy and its interpretation are subject to the laws that are in force in the province of Quebec and in Canada, without giving effect to any principles of conflicts of laws. The courts of the District of Montreal, in the Province of Quebec, have exclusive jurisdiction to hear any dispute related to the present Privacy Policy, including its interpretation and its effects.

7.   Changes to the Privacy Policy

This privacy policy was issued in November of 2024. Canadian Healthcare Law (Dunn) Inc. may occasionally revise this online data privacy policy. Any changes to this data privacy policy will be communicated immediately on this page. 

Montreal, QC, Canada, November 2024